On Wednesday, June 19, an\u00a0Arizona<\/a>\u00a0resident spoke to\u00a0On Your Side<\/em>\u00a0and recounted how she came to be trapped inside her\u00a0car<\/a>.<\/p>\n The woman, named Diane, began by explaining how she\u2019d owned a\u00a0Tesla<\/a>\u00a0Model Y for around three years and had previously issued no complaints.<\/p>\n She even assured the outlet: \u201cIt\u2019s a fun car to drive.\u201d<\/p>\n But last month, disaster struck when she tried to go for a routine drive and found herself unable to open the\u00a0electric vehicle<\/a>\u2019s doors.<\/p>\n \u201cIt was fully charged,\u201d the Valley driver claimed. \u201cI unplugged the car, went to get in my car, shut the door, everything just shut down. I couldn\u2019t open the windows, I couldn\u2019t unlock the doors I was just trapped.\u201d<\/p>\n After realising she couldn\u2019t exit the powered-down car, Diane tried to check out her Tesla owner\u2019s manual to figure out how to get herself out.<\/p>\n However, her efforts proved futile as she wasn\u2019t able to open the glovebox to get the manual out.<\/p>\n The woman proceeded to call a friend for aid but when he turned up he couldn\u2019t figure out how to get her out of the vehicle either.<\/p>\n Diane was allegedly unable to exit her Tesla vehicle. (On Your Side\/AZ Family)<\/cite><\/div>\n Diane proceeded to log into the official\u00a0Tesla<\/a>\u00a0app where she requested emergency roadside assistance.<\/p>\n It\u2019s claimed that eventually, representatives at the company sent her a text message to let her know there was a \u2018secret latch\u2019 on the inside of the car door which would allow her to exit the vehicle.<\/p>\n \u201cIt [was] scary and very unnerving to say the least,\u201d she complained after the ordeal.<\/p>\n In the weeks following the incident, Diane has allegedly spoken to many Tesla owners who were also unaware they could open their car doors when the vehicle had no power.<\/p>\n She told\u00a0On Your Side<\/em>\u00a0that she\u2019d like the company to\u00a0educate<\/a>\u00a0its drivers further about this important safety feature and wants the company to take further action.<\/p>\n \u201cBut to me, it seems that the default for when you lose power should be windows and doors open,\u201d she added. \u201cNot lock. It should be the reverse logic. That I don\u2019t understand.\u201d<\/p>\n The woman claims other Tesla drivers don’t know about the door latch. (On Your Side\/AZ Family)<\/cite><\/div>\n Interestingly, Diane isn\u2019t the only Tesla driver to have been trapped in her car recently.<\/p>\n Last month, Brianna Janel was sitting in a\u00a0Chic-Fil-A<\/a>\u00a0parking lot\u00a0when she became trapped inside her vehicle<\/a>.<\/p>\n![\"Diane](\"https:\/\/images.ladbible.com\/resize?type=webp&quality=70&width=3840&fit=contain&gravity=auto&url=https:\/\/images.ladbiblegroup.com\/v3\/assets\/blt949ea8e16e463049\/blt81b6661be19fd685\/66732f61ec9dd9c8e619f69a\/Diane_Tesla.jpg\")
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