{"id":13192,"date":"2024-07-11T09:07:51","date_gmt":"2024-07-11T09:07:51","guid":{"rendered":"https:\/\/used82.com\/?p=13192"},"modified":"2024-07-11T09:07:51","modified_gmt":"2024-07-11T09:07:51","slug":"jeff-bezos-called-customer-service-for-amazon-in-the-middle-of-a-meeting-and-it-was-uncomfortable","status":"publish","type":"post","link":"https:\/\/used82.com\/?p=13192","title":{"rendered":"Jeff Bezos called customer service for Amazon in the middle of a meeting and it was ‘uncomfortable’"},"content":{"rendered":"

Jeff Bezos laughed at the fact they all sat in silence as he proved his point in the meeting<\/h2>\n

Jeff Bezos wanted to prove a point to his team when he called customer service during a meeting and wasn\u2019t bothered about how awkward the stunt was.<\/strong><\/p>\n

If you own a billion-dollar\u00a0business<\/a>, you really want to make sure that things are working as best as possible.<\/p>\n

You wouldn\u2019t continue to bring in ridiculous amount of money if you let things slip, no giant is too big to fall, after all.<\/p>\n

Former\u00a0Amazon<\/a>\u00a0CEO and billionaire\u00a0Jeff Bezos<\/a>\u00a0really wanted to make sure his company was in the best shape possible in the early days of his reign.<\/p>\n

\n
\"Hoping<\/div>\n

Hoping Jeff Bezos stared at his staff like this during his stunt. (Michael M. Santiago\/Getty Images)<\/cite><\/div>\n

Speaking on the\u00a0Lex Fridman\u00a0<\/em>Podcast<\/em>\u00a0<\/a>back in December 2023, he recalled a stunt he pulled to get his point across to his staff, back when Amazon was in its earlier days.<\/p>\n

He explained that the data they had was showing that customers were only waiting 1 minute before connecting to someone from customer service if they called.<\/p>\n

However, he had anecdotal evidence from complaints that this simply wasn\u2019t the case.<\/p>\n

During a meeting when one staff member tried to convince him that everything was all fine and dandy, he wasn\u2019t having it and decided to prove otherwise.<\/p>\n