Airbnb guest charged $937 in extra fees after owner left bizarre notes around the home

Joanna Anderson’s Airbnb experience was less than ideal

A Tiktoker has left viewers baffled after recording her Airbnb stay, which saw numerous notes left around the home by the owner.

If you’ve not booked yourself an Airbnb before, there have been a few incidents involving additional fees and charges for ridiculous things in the past.

There have also been incidents with rowdy owners and their strict rules, but this takes the top spot.

When a woman on TikTok showed viewers clips of her rented accommodation and the fees she incurred just by using essential amenities, people began coming up with wild theories.

Joanna Anderson’s viral clip saw her on the phone to the landlady, quizzing her about the extra $937.73 added on to her bill.

Joanna Anderson was in for a shock when her bill came through. (TikTok/ @getlostwebsite)

Joanna Anderson was in for a shock when her bill came through. (TikTok/ @getlostwebsite)

According to her footage, there were a series of handwritten notes telling her that there were charges for things like WiFi, the pool table, TV and laundry machine.

One note read on the router: “WiFi is free on the first day of your stay but will be charged at £10.00 ($12.67) per day per device thereafter.”

Another note on washing appliances told Joanna that ‘the washing machine will be charged at £5.00 ($6.34) per wash. No exception.’

There was even a note on an armchair indicating she must ‘not sit in this chair, it was my deceased husband’s favorite one’.

Aside from notes about charges and things that she can’t sit on, it also included a note that the house is ‘vegan’ and needs to be respected and that ‘no meat’ or meat products can be used in the microwave.

In the end, her call to clear up the breakdown of the charges proved to be even more strange.

The accommodation was covered in notes. (TikTok/ @getlostwebsite)

The accommodation was covered in notes. (TikTok/ @getlostwebsite)

She was told by the owner that the extortionate charge came from her using the pool table twice and washing two loads of laundry.

Anderson asked her how she knew she had used the pool table, to which the host quickly told her that everything had been put back in a different place.

At the end of the video, Anderson and the owner agree to both take it up with Airbnb and that she could dispute the charges.

Joanna incurred nearly $1000 in additional fees. (TikTok/@getlostwebsite)

Joanna incurred nearly $1000 in additional fees. (TikTok/@getlostwebsite)

Someone wrote: “I feel like there were cameras in that Airbnb.”

Another agreed: “Hidden cams. Call police and a lawyer. Knowing something was used twice means she’s watching.”

Someone else queried: “She said you used the pool table twice – if you put it back wrong how can she tell if it was once or 10 times?”

The Airbnb website claims that hosts cannot collect additional fees outside of the platform unless they have authorization to do so by the company itself.

Hopefully she managed to sort it out in the end.

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