If you have ever been on a plane next to somebody who was unpleasant, you realize that even a short flight can be miserable. If you happen to be stuck on a flight next to someone who makes it miserable for a 13-hour flight, it’s unquestionably difficult.
One couple that was struggling with the passenger next to them on a 13-hour flight was Gill and Warren Press. They were on an Air Singapore flight, but it was ruined by the dog sitting next to them.
We realize that many people need an emotional support dog but unfortunately, this one was not as friendly to them as a neighbor. During the flight, they had to put up with the dog that was constantly snoring and farting and that salivated all over their legs.
They were on their way to New Zealand from Europe when they ended up sitting next to the four-legged unruly passenger. It was the first leg of a flight that would eventually take them from Paris to Singapore, but things were not going their way.
When they spoke to the news, they said that they heard a noise, a heavy snorting.
At first, she thought that it was her husband’s phone but when they looked down, they realized it was a dog breathing.
She said: “I said, ‘I’m not having this sitting next to us the whole trip.’”
When they talked to a flight attendant, they were told that they could sit in economy but that was the only option they had available. They decided that they would wait it out and see if things got better.
Things got worse.
The dog continued to snort and slobber and then he farted the entire trip.
The news source quoted her, saying: “They couldn’t have the dog out in the aisle because they couldn’t get the trolleys through, so it had to come in further, which meant his head was under my husband’s feet.”
She went on to say that her husband was in shorts and he was getting dog slobber all over his legs.
They complained to the airline and were offered $116 in travel vouchers. They were not happy with the offer.
The airline did release a statement, saying: “Singapore Airlines (SIA) apologises to Mr and Mrs Press for their experience on board their flight from Paris to Singapore.
“SIA endeavours to notify customers who may be seated next to an assistance dog prior to boarding. In circumstances where customers seated next to an assistance dog request to be moved, we will assist to re-seat customers within the same cabin if space permits.
“In this instance, we were unable to move Mr and Mrs Press within the same cabin as the Premium Economy Class cabin was full. Our crew offered to move Mr and Mrs Press to two empty seats in Economy Class, which they accepted after take-off.
“We are in contact with them to provide further necessary assistance on this matter.”
They continued to complain and eventually were given a refund of about $1410. They plan on donating this to a charity that helps visually impaired people find guide dogs.
They finished things up saying that it wasn’t about the money, it was about making people accountable for their actions.