A woman in a supermarket is following a grandfather and his badly-behaved grandson. He has his hands full with the child screaming for candy, cookies, all sorts of things.
The grandpa is saying in a controlled voice: “Easy, William, we won’t be long—easy, boy.” The boy has another outburst and she hears the grandpa calmly say : “It’s okay, William. Just a couple more minutes and we’ll be out of here. Hang in there, son.”
At the checkout the little horror is throwing items out of the shopping cart. Grandpa says again in a controlled voice, “William, William, relax buddy, don’t get upset. We’ll be home in five minutes, stay cool, William.”
Very impressed, she goes outside to where the grandfather is loading his groceries and the boy into the car. She says: “It’s none of my business, but you were amazing in there. I don’t know how you did it…
